Customer Service Center & Shipping Closure - End of the Year Holiday Notice - Low Tide
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Customer Service Center & Shipping Closure - End of the Year Holiday

Low Tide (ip:)
  • 2023-12-21 10:04:22
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Dear to our beloved customers,


The operation of the Customer Service Center and Shipping will be suspended due to End of the Year Holiday.



[CS]


▶ 1st Closure : 2023-12-25 (Mon)

▶ 2nd Closure : 2023-12-29 (Fri) ~ 2024-01-01 (Mon)


If you have any questions before or after operating hours, please leave your questions on the Q&A inquiry board on the official website.

We will guide you sequentially from 10AM next business day.


We ask for your generous understanding that it may take some time to process inquiries that have been gathered during the holiday season.



[SHIPPING]


▶ 1st Closure : 2023-12-25 (Mon)

▶ 2nd Closure : 2023-12-29 (Fri) ~ 2024-01-01 (Mon)


Orders placed after 10 a.m. will be shipped sequentially on Dec 27th, 2023 and on Jan 3rd, 2024.

(Except for pre-order delivery and custom-made products)


We ask for your generous understanding that delivery delays may occur within 3 to 4 days after shipment depending on the backlog before and after the holiday.

We will try our best to deliver quickly.



Thank you.


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